5 strategies to save time when replying to hotel reviews

strategies-to-reduce-response-times

What can I do to respond to reviews more efficiently?

As a general manager, front office manager or guest relationship manager of a hotel, it is important to respond to guest reviews in order to maintain a good relationship with guests. However, this task can sometimes be time-consuming and mentally demanding. There are some tips that can help save time when responding to hotel reviews.

  1. Templates — create a template library
  2. Review Management Platforms — answer to all reviews in one place
  3. AI Review Reply Assistants — Produce individual response suggestions in seconds
  4. Outsourcing — find a partner but make sure to not loose control
Overview of strategies for responding to reviews more efficiently

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MARA Solutions

MARA Solutions

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In this blog, we publish content about topics related to review management, review analytics, AI review reply generation, or online reputation management.